What are Points?
Points are automatically earned each time you shop at "Chuko Online".
Accumulated points can be used as a discount for your next purchase.
※ This is a separate service from the point service provided at physical stores. (Not interchangeable)
※ Customers who deal directly through our sales representatives will not receive points for online purchases.
Points apply only to those who use the online site until the shipment is completed.
Please read the terms of use before using points.
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Chuko Online Point Usage Terms
Point Award Rate
1% award rate for the total product amount (excluding tax) (rounded down to the nearest whole number)
※ After discount by coupon and point usage
Example:
Product of 200 yen x 3 items = 600 yen (total 6 points) + shipping cost (Not eligible for points)
(In the above case, the final points earned are 6 points)
Product of 350 yen x 5 items = 1,750 yen (
total 17 points) + shipping cost (Not eligible for points)
(In the above case, the final points earned are 17 points)
Product of 350 yen x 5 items - 300 yen coupon = 1,450 yen (
total 14 points) + shipping cost (Not eligible for points)
(In the above case, the final points earned are 14 points)
Product of 350 yen x 5 items - 58 point = 1,692 yen (
total 16 points) + shipping cost (Not eligible for points)
(In the above case, the final points earned are 16 points)
As above, the points are calculated based on the subtotal of the total product amount.
Timing of Point Allocation
Points are allocated at the time of product shipment. ※Not at the time of order completion.
Allocated points can be used for subsequent orders.
How to Use Points
You can use points as payment for your purchases, where "1 point = 1 yen".
After clicking the "Proceed to Checkout" button in the shopping cart,
you can enter the number of points you wish to use on the order processing screen.

The points used will be applied to the tax-excluded price of the product and shipping.
Example:
Tax-excluded price 11,000 yen + shipping 1,000 yen - 1,000 points used (-1,000 yen) = Tax-excluded final price 10,000 yen
(Applicable sales tax rate on final amount)
Tax-excluded price 1,000 yen + shipping 1,000 yen - 1,500 points used (-1,500 yen) = Tax-excluded final price 500 yen
(Applicable sales tax rate on final amount)
How to Check Points
You can check the number of points you have accumulated on "My Page".
Please proceed to My Page after logging in.

Point Expiration
Currently, there is no expiration date for points.
(Expiration dates may change or be added without notice)
About Cancellations and Returns
In case of order cancellation or return:
Points used at the time of order... will be returned to the customer.
Points scheduled to be earned... will not be awarded.
※ Please note that if there is a partial cancellation or return of products, the return of used points is not possible.