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Privacy Policy

Thank you for placing your trust in Nippon Chuko Online.You are very important to us and we want to provide you with a safe and secure online experience.This Privacy Policy describes how we collect and use your information and explains the choices that you have with regard to how we use your information.The Privacy Policy applies to www.nippon-chuko.co.jp. (the "Website") as well as all mobile applications (each, an "App")(collectively, the Website and all Apps, are referred to as the "Service") operated by Nippon Chuko CO.,LTD.. and its affiliates ("Nippon Chuko Online", "we", "us", or "our"), whether you are a "Visitor" (which means that you simply browse the Service) or you are a "Member" (which means that you have registered or transacted with the Service or a component thereof).By using the Service and providing us with information through the Service, you consent to this Privacy Policy.We suggest that you review this Privacy Policy periodically as we will update and change it from time to time.

  1. WHAT INFORMATION DOES NIPPON CHUKO ONLINE COLLECT ABOUT ME?

    Non-Individually Identifiable Data:

    Like most websites, every time you visit our Service, we automatically collect certain data and information from you and/or your computer that is not personally identifiable. Examples of this type of information include:
    • - The type of Internet browser you are using.
    • - The type of computer operating system and device you are using to access the Service.
    • - The domain name of your Internet service provider.
    • - The Web page from which you came.
    • - The pages and features you visit and access on our Service.

    When you access, visit and/or use the Service, we may track your visit and, as described below in the section concerning "cookies", collect certain data regarding your use of the Service and your activity on the Service, but we will not collect any Personal Information from you unless you choose to provide it to us.

    We use third party analytics tools, including those offered by Google, Inc. ("Google"). These third party services use cookies to help us analyze how users use the Service. The information generated by the cookie about your use of the Service (including your IP address) will be transmitted to and stored by Google, respectively. Google will use this information for the purpose of evaluating your use of the Service, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google. To opt-out of Google analytics, please see: https://tools.google.com/dlpage/gaoptout.

    Personal Information:

    In general, you can visit our Service without providing us with any personally identifiable information, such as your name, email address, postal address, phone number, gender, and, when necessary, credit card information or other information necessary to process your order or send you special announcements (all such personally identifiable information, collectively, "Personal Information"). However, in order to place an order, register for or use certain services and features made available through our Service you will be required to provide certain Personal Information.

    We collect Personal Information when you elect to submit such information to us when you register for "My Account", register for and/or participate in the Nippon Chuko Online or fill out a survey, or contact us (for example via email from the Service). We may also obtain data through your Internet browser, such as your IP Address, which is a number that is automatically assigned to your computer when you use the Internet.

    If you elect to register for the Nippon Chuko Online, you will be asked to provide certain registration details. In addition, when you participate in the Nippon Chuko Online, we will collect information about your purchases.
  2. HOW DO YOU USE MY PERSONAL INFORMATION?

    The Personal Information we receive allows us to process your order, register you for the Nippon Chuko Online, personalize our product offering and improve your online shopping experience, making it more convenient, efficient and enjoyable. We may use the Personal Information that you submit to us through the Service to:
    • - Customize your communications and shopping experience.
    • - Process your purchase, confirm your orders and communicate to you about account information or customer service needs.
    • - Process your registration for the Nippon Chuko Online and administer your participation.
    • - Adapt the content and layout of our pages tailored to your needs and so you do not have to enter information more than once.
    • - Notify you about new products and services, special offerings and other promotions.
    • - Coordinate contests, promotions, surveys or other features of our Service.
    • - Improve our business and better respond to your needs.
  3. HOW DO YOU SHARE MY INFORMATION?

    For the purpose of operating our business, we may transfer your Personal Information to our third party service providers who use that information only to conduct Nippon Chuko Online business. For example, these third party service providers may handle Nippon Chuko Online credit card processing, shipping, data management, email distribution, information analysis, promotions management and other services for Nippon Chuko Online. We provide our preferred service providers with the Personal Information they need to perform their services and work with them to respect and protect your Personal Information.

    We may use your Personal Information in the aggregate for purposes such as reporting and marketing. Once aggregated, this information is no longer personally identifiable.

    On rare occasions, we may disclose Personal Information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share Personal Information with companies assisting in fraud protection or investigation. We do not provide Personal Information to these agencies or companies for marketing or commercial purposes.

    Except as otherwise disclosed in this Privacy Policy or with your prior consent, we will not sell, trade or rent Personal Information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your Personal Information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.
  4. WHAT ABOUT INFORMATION THAT I POST TO BLOGS AND OTHER PUBLIC AREAS OF THE SERVICE?

    This Privacy Policy does not apply to any Personal Information collected by Nippon Chuko Online through means other than the Service. This Privacy Policy shall not apply to any unsolicited information you provide through the Service or through any other means. This includes, but is not limited to, information posted to any public areas of the Service, any ideas for new products or modifications to existing products, and/or other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Nippon Chuko Online shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. You should exercise caution before you post Personal Information that you post in public forums. Once you release your Personal Information for posting on public forums, Nippon Chuko Online cannot and will not be responsible for the privacy and/or security of such information.
  5. HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?

    We have a variety of security measures to protect against the loss, misuse or alteration of your Personal Information that we have collected from you from the Service.

    To ensure the information you provide online is secure during transmission, we use leading edge encryption technology and Secure Socket Layers (SSL) while processing any Personal Information you supply.

    For security purposes, your full credit card number is not permanently stored within our system. On occasion, we may temporarily store the entire encrypted credit card number when it is necessary to manually contact a credit card company for verification.
  6. WHAT ARE COOKIES, WEB BEACONS AND PIXEL TAGS? HOW DOES NIPPON CHUKO ONLINE USE THEM?

    A cookie is a small removable data file stored by your Web browser on your computer. Cookies allow you to browse and place an order on our site and let us make shopping more convenient for you. We place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database.

    Some examples of how we use cookies are to:
    • - Enable you to select products, place them in your shopping cart and make a purchase.
    • - Recognize you when you come back to our site(s).
    • - Alert you to new areas that may be of interest to you.
    • - Customize Web page content that may be helpful to you.
    Cookies do not contain any Personal Information and they do not give us access to your computer.

    You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your Internet browser (such as Internet Explorer or Firefox) settings. Most browsers are initially set to accept cookies. Each browser is a little different, so check your browser Help menu to learn the correct way to modify your cookie settings. However, if you choose to turn cookies off, you won't be able to purchase on our site or have access to many features that make your site experience more efficient and convenient.
  7. HOW DO LINKS FROM NIPPON CHUKO ONLINE TO OTHER SITES AFFECT ME?

    At times, we may provide links from our Service to other websites operated by third parties. These links are provided only for your convenience and intended to add value to your visit. However, by including these links, even if affiliated with Nippon Chuko Online, we do not have control over these sites, which are independent from Nippon Chuko Online and have separate privacy policies and terms and conditions. When leaving our Service, you need to be aware that our policies no longer apply. Therefore, we will not be responsible for the accuracy, relevancy, availability, reliability, copyright compliance, legality or decency of material contained in third party sites linked to our Service. We strongly encourage you to review the terms and privacy policies of any third-party sites before using their sites.
  8. HOW CAN I OPT-OUT/UNSUBSCRIBE FROM NIPPON CHUKO ONLINE EMAIL ?

    If for any reason you would like to stop receiving any emails sent by Nippon Chuko Online that notify you of upcoming events, promotions, sales, new products or contain other commercial communications, simply click the unsubscribe link provided at the bottom of every email and every page of our Service. This will direct you to an unsubscribe page where you can remove your name from either the email sign-up. By registering for the Nippon Chuko Online, you are indicating your consent to receive commercial emails about the Nippon Chuko Online. However, you can elect to opt-out of receiving these emails at any time by clicking on the unsubscribe link that is included on each commercial email about the Nippon Chuko Online.
  9. HOW CAN I ACCESS, UPDATE OR DELETE "MY ACCOUNT" INFORMATION?

    Accounts may be created during the ordering process. You can login to or manage your account by clicking the "My Account" link at the bottom of any page or at the left side of Homepage. After logging in, you will be able to modify your contact information, update your billing and shipping addresses, view past orders, or delete your account completely. For security purposes, credit card information is not saved with your account. Remember that you are responsible for protecting the user name and password for your account and, as set forth in the Terms and Conditions, you will be responsible for all activity occurring through the use of your user name and password.
  10. WHAT IF I HAVE MORE QUESTIONS ABOUT THE NIPPON CHUKO ONLINE PRIVACY POLICY?

    If you have any questions or concerns including a request to be added to or taken off a list, please contact Customer Care toll-free at +81-6-6271-7087 or email shop@nippon-chuko.co.jp.
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